Frequently asked questions
Everything your team needs before serving customers
Choose the voucher vendor, select the denomination, confirm the final cost, and print the receipt. Each sale is recorded against your account for reporting and reconciliation.
The checkout stops before purchase if the available balance cannot cover the order. This protects the retailer from incomplete or unpaid transactions.
Retailers can sell local vouchers, direct mobile top-ups, travel eSIM packages, and digital gift coupons where these services are enabled for the account.
Yes. Use the transaction history pages to review sales, see voucher PIN details where available, and reprint receipts for customer service.
Pricing and commissions are controlled by the admin team, including defaults and account-specific settings where available. Retailers see the final purchase cost before confirming an order.